Use cases

The questions server teams already ask.

Use Summary.gg for moderation, community management, support, product feedback, and staff handovers.

Catch up fast

Ask what happened while you were offline and get the important conversations, changes, and follow-ups.

"Summarise everything since I was last online."

Find rude, aggressive, or escalating messages with context before making a call.

"Was anyone rude or aggressive?"

Pull decisions out of long threads so moderators and staff can act on them.

"What decisions were made?"

Identify questions that nobody answered, complaints that never got acknowledged, and topics that need a moderator follow-up.

"Did anyone ask a question that nobody answered?"

"What are members currently unhappy about?"

Locate a previous discussion by topic, even when nobody remembers the channel.

"Find the conversation where we discussed changing prices."